Cookie Policy

Effective Date: November 22, 2025

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. Cookies are widely used to make websites work more efficiently, to provide a better user experience, and to supply information to the website owners.

Cookies can be "first-party cookies" (set by the website you are visiting) or "third-party cookies" (set by a domain other than the website you are visiting). Cookies can also be classified by their duration: "session cookies" are deleted when you close your browser, while "persistent cookies" remain on your device for a set period or until you delete them.

2. How xHeal Uses Cookies

xHeal Corp. ("xHeal," "we," "us," or "our") uses cookies and similar tracking technologies on our website at https://xheal.ai (the "Website") for the following purposes:

  • Essential Cookies: These cookies are strictly necessary for the operation of our Website. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies as the Website cannot function properly without them.
  • Performance and Analytics Cookies: These cookies collect information about how visitors use our Website, such as which pages are visited most often, how visitors navigate the site, and whether they encounter error messages. The information collected by these cookies is aggregated and anonymous. We use this data to improve the performance and usability of our Website.
  • Functional Cookies: These cookies allow our Website to remember choices you make (such as your preferred language or region) and provide enhanced, personalized features. They may also be used to provide services you have requested, such as watching a video or commenting on a blog post.
  • Targeting and Advertising Cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns. They are typically placed by advertising networks with the website operator's permission.

3. Types of Cookies We Use

3.1 First-Party Cookies

These are cookies set directly by xHeal when you visit our Website. They include:

  • Session Management: Cookies that maintain your session state as you navigate the Website, ensuring a seamless browsing experience.
  • Preference Cookies: Cookies that store your preferences and settings, such as language, region, and display options.
  • Authentication Cookies: Cookies that identify you when you log in to your account, so you do not need to re-enter your credentials on each page.

3.2 Third-Party Cookies

These are cookies set by third-party services integrated into our Website. They may include:

  • Analytics Providers: We use third-party analytics services (e.g., Google Analytics, Mixpanel) to understand how visitors interact with our Website. These services use cookies to collect data about your use of the Website, which is then used to compile reports and help us improve the Website.
  • Advertising Partners: We may use third-party advertising partners who set cookies to help deliver targeted advertisements based on your browsing behavior and interests.
  • Social Media Plugins: Our Website may include social media features (e.g., share buttons) provided by third parties. These features may set cookies to enable proper functionality and track your interaction with the feature.

4. Similar Technologies

In addition to cookies, we may use similar technologies including:

  • Pixels (Web Beacons): Small transparent images embedded in web pages or emails that allow us to track whether a page or email has been viewed and to gather certain technical information.
  • Local Storage: Technologies that allow websites to store data locally on your device. Local storage is similar to cookies but can store larger amounts of data.
  • Fingerprinting: A technique that collects information about your device configuration (e.g., browser type, screen resolution, installed plugins) to create a unique identifier. We do not use device fingerprinting for tracking purposes.

5. How to Manage Your Cookie Preferences

You have several options for managing cookies:

  • Cookie Consent Banner: When you first visit our Website, you will be presented with a cookie consent banner that allows you to accept or customize your cookie preferences. You can update your preferences at any time by clicking the cookie settings link in the footer of our Website.
  • Browser Settings: Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies, accept only first-party cookies, or delete cookies when you close your browser. Please note that if you disable cookies, some features of our Website may not function properly.

For instructions on how to manage cookies in your browser, please visit the support pages for your browser:

  • Opt-Out Tools: You can opt out of interest-based advertising from participating companies by visiting the Digital Advertising Alliance (DAA) or the European Interactive Digital Advertising Alliance (EDAA).
  • Do Not Track: Some browsers support a "Do Not Track" (DNT) setting that signals to websites that you do not want to be tracked. At this time, our Website does not respond to DNT signals, but we respect your cookie preferences as set through our cookie consent banner.

6. Data Collected Through Cookies

The data collected through cookies may include:

  • IP address and general geographic location.
  • Browser type and version.
  • Operating system.
  • Referring URL (the page that directed you to our Website).
  • Pages visited and links clicked on our Website.
  • Time and date of visits.
  • Duration of sessions.
  • Device type and screen resolution.

This data is processed in accordance with our Privacy Policy.

7. Cookies and the GDPR / ePrivacy Directive

If you are located in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, we comply with the requirements of the General Data Protection Regulation (GDPR) and the ePrivacy Directive (Cookie Law) regarding the use of cookies:

  • We obtain your consent before placing non-essential cookies on your device.
  • We provide clear and comprehensive information about the cookies we use and their purposes.
  • We allow you to withdraw your consent at any time by updating your cookie preferences.
  • Essential cookies that are strictly necessary for the operation of the Website do not require consent.

8. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. If we make material changes, we will notify you by posting the updated policy on our Website and updating the "Effective Date" at the top of this page. We encourage you to review this Cookie Policy periodically for any changes.

9. Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us at:

xHeal Corp.
25 SE 2ND AVE, SUITE 550
MIAMI, FL 33131, USA
Email: privacy@xheal.ai
Support: support@xheal.ai
Phone: (833) 514-4187

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